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DomestiCall, Inc exists for one purpose….. To deliver the best service to each and every customer. To meet our commitment to our customers, we promise to; Meet our customers’ service expectations every day. Greet our customers with courtesy and kindness. Treat our customers honestly and responsibly. General Information HOURS – Monday –Friday 6 am to 4 pm FREQUENCY – Choose from weekly, biweekly, triweekly, monthly or just 1 time HOLIDAYS – We are closed on New Year’s Day, Memorial Day, July 4rth, Labor Day, Thanksgiving and Christmas. We work on all other federal holidays. PAYMENT POLICY – We offer monthly billing for weekly clients and commercial properties. All other clients pay on day of service or arrange for an automatic bank payment. CANCELLATION/RESCHEDULING – NO PROBLEM! Please call or email the office prior to the next scheduled cleaning or by 6 am that day and we will be happy to make the needed changes. We understand—life happens. EXTRA SERVICE – NO PROBLEM! Just call or email the office with any additional dates required. We will fit you in. RETURNED CHECK POLICY – We charge $30 per occurrence LICENSE / BONDED / INSURED - Certificate of Insurance will be provided upon request.
Local Office
Washington, DC
Thinking of hiring a maid service? You'll want to ask quite a few questions of any cleaning service you are considering in order to help you decide which company is the best fit for your needs and expectations. A professional maid service will ask a number of questions about your home and your family during the process of building your cleaning estimate, and you should in turn ask questions about the cleaning service. Find out whether the company is bonded and insured; this protects your home and your property from theft or damage. Any reputable maid service should be able to provide you with a certificate of insurance to assure you that they are indeed properly insured. Understand what the company's cleaning policies are should you need to change a scheduled cleaning, whether or not they require a contract for a specific length of time, who will provide the cleaning products, what happens if something in your home is broken or damaged, and what type of quality guarantee the maid service offers.
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